Patient Specialist

Our patient specialists are the heart of our practice '“ they are the first impressions to be made on our patients. Our team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have: 

• Work Life Balance (Monday-Thursday 8:30am-5:30pm, Friday 8:30am-3:00pm)

• 3 weeks PTO & 8 Paid Holidays 

• Paid Parental Leave 

• Medical/Vision/Dental Benefits 

• 401k Match 

• Professional Growth and Career Advancement Opportunities 

Key Responsibilities 

• Responsible for scheduling new patients and effectively managing both the Doctor and Hygiene schedules  

• Act as a liaison or case manager between the practice and the patient 

• Answer questions about treatment plan, discuss financial options, and make agreements about treatment, cost, and method of payment 

• Schedule treatment for patients who have existing treatment plans 

• Ensure that patients with outstanding balances are informed of the practice's financial policy 

• Track and record the referral source on all new patients.