Dental Billing/Payment Poster

We are seeking an experienced Payment Poster & Accounts Receivable Specialist to join our dynamic team. The ideal candidate will have a minimum of 2 years of experience in dental payment posting and accounts receivable follow-up. This role is essential for ensuring accurate and timely posting of payments and effective management of outstanding accounts. 

Provides accurate payment posting to accounts, analyzes accounts for proper reimbursement and allocation of revenue. Identifies issues with payments for follow-up by RCM Account Managers. Reconciles accounts for insurance and patient credits. Our Dental Billing/Payment Poster posts payments received within 72 hours. Must be able to read an EOB. This position requires an individual with experience in patient billing, excellent customer service skills, attention-to-detail and the ability to multi-task while maintaining a professional demeanor.

Job Highlights:

• Accurately post payments, adjustments, and denials to patient accounts to ensure accurate account balances.
• Post payments received daily within 72 hours; verify all EFT deposits and scanned checks have been posted by month end.
• Identify any payments not being paid at the allowed/contracted amount; work closely with RCM Account Managers and Sr. RCM Manager for payment discrepancies.
• Monitor daily reports to achieve accuracy and timeliness in bank deposits.
• Ability to interpret and apply the Explanation of Benefit (EOB) summary from payors as it relates to posting payments and issuing refunds; accurately submit refunds.
• Reconcile payment discrepancies and resolve posting errors in a timely manner.
• Monitor and report on accounts receivable aging, denied claims, identifying trends and areas for improvement.
• Record batch totals with date and initials on payment batch reconciliation.
• Properly communicates and documents payment denials in the practice management system.
• Make notes in patient accounts as to action taken to resolve problems and respond to inquiries.
• Must adhere to all HIPAA guidelines and regulations.